At Lovely Day Cannabis Club, we take your privacy and the security of your medical information seriously. This policy outlines how we handle your data.
1. Information We Collect
We collect information that you provide directly to us when you register for an account, book an appointment, or communicate with us.
- Account Information: Name, email address, phone number, and securely hashed passwords.
- Health and Appointment Data: Medical consultation expiration dates, doctor assignments, and appointment history.
- Payment Information: Secure payment details processed during consultation booking.
2. How We Use Your Information
We use the information we collect to operate, evaluate, and improve our services.
- Service Delivery: To manage your account, verify your identity via Two-Factor Authentication, and schedule consultations.
- Communications: To send appointment reminders, password reset links, security alerts, and club updates.
- Payment Processing: To securely process consultation and renewal fees.
3. Data Security
We implement rigorous security measures to protect your personal information.
- Encryption: Sensitive personal data (including patient names, phone numbers, and One-Time Passwords) are heavily encrypted within our database.
- Data Sweeps: We employ automated routines that regularly sweep our systems to delete unencrypted patient data.
4. Third-Party Services
We utilize trusted third-party services to facilitate our operations securely.
- Payment Processing: We use the NMI payment gateway to process payments. Card details are entered directly into the gateway's secure fields; we never receive or store your credit card information.
- Email Communications: We use Resend to manage and deliver our automated email notifications.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Event data is automatically deleted past a predefined retention period.